About Us

All prices are listed in NZD (New Zealand Dollars).

Yes. Due to the nature of the luxury watch market, prices may be updated at any time to reflect market fluctuations and availability, without prior notice.

All sales are final. The Golden Crown does not offer refunds or returns for change of mind, subject to rights under New Zealand consumer law.

By completing a purchase, the buyer acknowledges and agrees that the sale is final, subject to rights under New Zealand consumer law.

Yes. A watch may be reserved with a deposit agreed upon between the buyer and The Golden Crown.

No. Deposits are non-refundable. Once a deposit has been made to reserve a watch, the item is removed from the market and held for the buyer. If the buyer chooses to cancel or change their mind, the deposit will not be returned, subject to rights under New Zealand consumer law.

Deposits secure the watch exclusively for the buyer and compensate for the opportunity cost of removing the item from sale during the reservation period.

Yes. Buyers are encouraged to carefully inspect the watch before completing the transaction to ensure they are satisfied with the condition and details of the timepiece.

Once the buyer has inspected the watch and the transaction has been completed, the buyer accepts the watch in its current condition.

It is the buyer's responsibility to inspect the watch before leaving the store or meeting location. Once the buyer has left the store or meeting place, the watch is considered accepted by the buyer, subject to rights under New Zealand consumer law.

For security and fraud prevention, The Golden Crown may request valid photo identification and proof of payment for certain transactions, particularly for high-value purchases.

This helps protect both the buyer and The Golden Crown from fraud, chargebacks, and unauthorized transactions.

Yes. The Golden Crown reserves the right to decline or cancel any transaction if we suspect fraudulent activity or if verification requirements are not satisfied.

Yes. Every timepiece sold by The Golden Crown is 100% authentic and carefully inspected before sale.

No. The Golden Crown is an independent luxury watch dealer. We are not affiliated with, endorsed by, or an authorised retailer of any watch brands.

Not necessarily. The Golden Crown offers both new and pre-owned luxury watches. The condition and included accessories (such as box, papers, or links) will be clearly described in the listing.

Any missing accessories such as original box, warranty card, or booklets will be clearly stated in the listing description before purchase.

Visits are strictly by appointment only. Walk-ins are not accepted.

We accept the following payment methods: Bank Transfer, Visa, Credit Card, Cash.

Mechanical watches may have minor time variation depending on usage and movement characteristics. This is normal for mechanical timepieces.

Water resistance ratings depend on the manufacturer specifications and condition of the watch. Water resistance cannot be guaranteed, especially for pre-owned watches.

Yes. The Golden Crown can arrange secure and insured shipping for eligible purchases.

Yes. All shipped items are fully insured during transit to ensure protection for both the buyer and The Golden Crown.

Once the item has been successfully delivered and received, responsibility transfers to the buyer.

A watch can be held for a mutually agreed reservation period after a deposit is received.

If the buyer fails to complete the payment within the agreed reservation period, The Golden Crown reserves the right to cancel the reservation and retain the deposit, subject to rights under New Zealand consumer law.

Most watches listed are available; however, due to the fast-moving nature of the luxury watch market, availability may change without notice.

In rare cases where a watch has been sold before the listing is updated, The Golden Crown will notify the buyer and offer alternative options where possible.